PGL Store FAQ For Wholesale Customer
A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.
You can also easily make reorders afterwards by clicking the “Order Again” button on any of your previously made orders. After clicking the “Order Again” button the cart will open and you can change quantities or products.
A: Speeding up the process. By ordering online you will you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.
Trace-ability: You will have easy access to all of your previous orders any time you want.
Reordering: you can make a re-order anytime based on your previous orders by only couple of clicks. This will save time and effort as you don’t need to go through all the documents and emails from the past.
A: our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number
A: You can use all the major credit cards,paypal etc.
If you have VAT number, then VAT is not charged. You need to remember to add the VAT number to your account information section. Online checkout system will automatically fill in the submitted VAT number when you order products.
You can also add your VAT number during the checkout process manually.
A: Yes, you can use pro-forma invoice. Please contact [email protected] if you want to use pro-forma invoice.
A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact [email protected] notify us about the problem. We can manage the order manually.
A: Sign in to your account and go to “my account”. On “my account” you can change all your contact information.
Go to footer under “ wholesale menu ” & click the “ wholesale register” link , then the register page appeared fill the form with your company profile ( ex. Trade license ) & send us. After that , our one of support people contact with you very soon.